How to Order


Our plant catalogue will be online and order-taking begins May 15.
We will begin shipping as of May 25.
Curbside service is available as of May 30, and will be marked as such on the order form.
Please read our updated Terms and Conditions on the "How to Order" page.

General Terms and Conditions

  1. All products are subject to applicable Canadian taxes.
  2. Availability of plants is subject to prior sales, and offers may be withdrawn at any time.
  3. This list cancels all previous lists and offers.
  4. We pride ourselves in providing well-established, healthy plants which are true to name (to the best of our knowledge).
  5. Cloud's Orchids gives no warranty, implied or expressed as to the productivity of any plants. Many of the crosses offered are "cutting-edge" hybrids and it is impossible to predict the exact outcome with absolute certainty.
  6. All sales are final. No returns, refunds or exchanges. Prices and charges may be subject to change at any time.
  7. Due to ever-increasing expenses, ESPECIALLY heat, we are no longer offering wholesale purchasing as of January 1, 2015.
  8. We do not provide "photos" of plants.
  9. We reserve the right to refuse service. Prices are as listed, no bargaining, no price-matching !
  10. Any rude, demanding, unreasonable, profane or otherwise uncivilized e-mails will simply be ignored.

Order Processing :

  1. Remember that any incomplete or incorrect information will delay the processing of your order.
  2. Your e-mail address MUST be correct for us to contact you !
  3. Use the SECURE on-line order form, available by CLICKING HERE. This is the most efficient way to process your order. [ If you get weird warnings, read this. ]
  4. Allow up to 3 days for a reply indicating the status of your order.
  5. IMPORTANT : All orders are filled on a first-come first-served basis. No additional charges are incurred by order additions. HOWEVER, once your order is confirmed, there is a $5 fee for EACH plant that is removed or changed (to cover admin/restocking costs). AND if your order has been already charged, an additional fee of 10% of the value will be deducted from your refund to cover the cost for credit card refunds.

There will be NO access to the greenhouse for the remainder of 2020, and possibly beyond.
There are only 2 ways to shop from us, by placing an order for shipping,
or by placing an order for curbside pickup. (described below)
Shipping will stop near the end of September dependent on weather.
Curbside service will extend beyond the end of shipping, for your convenience.

Placing an order for Shipping


Placing an order for Curbside Pickup


Cloud's Orchids Contact Information

Purpose/RequirementContact
(Click on image to send us a message)
  • Order-related inquiries
    [To place an order, please use the Secure On-Line Order Form.]
  • Group/Society visits
  • Show invitations/communiques
  • Media interviews/appearances
Culture related questions (on OUR plants only)
Please refer to the Orchid Doctor and our extensive Culture pages.
Phone/Fax Numberunavailable
NOTE TO WEBMASTERS :
DO NOT type in the e-mail addresses above onto your web-site. Please just provide a link to this page for contact information. This page has been designed specifically to foil the efforts of spambots. If you publish these addresses on your web page, then you will be exposing us to a deluge of spam once again. Thanks.

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